Online trading is gaining more and more popularity in the world. Which is not surprising, because Buying Goods through an online store is convenient and very beneficial for both sellers and buyers.
Selling goods via the Internet is very attractive for entrepreneurs.
Firstly: online trading does not require a “regular” trading platform, it is enough to create a virtual store, which is essentially a website on the Internet.
Secondly, the seller does not need to purchase expensive commercial equipment, hire sales and service personnel.
Buyers also have the advantages of buying goods through an online store. After all, often goods purchased through distance selling have a lower price than similar.
The seller’s obligations to transfer the goods and other obligations related to the transfer of goods arise from the moment the seller receives a corresponding message from you about the intention to order this or that product.
The contract is considered concluded after the seller has issued you a cash or sales receipt, or other document confirming payment for the goods.
If you make a payment in a non-cash form or take an item of trade on credit (with the exception of payment using bank payment cards), the seller is obliged to confirm the transfer of the goods by drawing up an invoice or an act of delivery and acceptance of the goods.
At the time of delivery of the goods, simultaneously with it, you must submit in writing, by placing on the product, on electronic media attached to the product, in the product itself (on the electronic board inside the electrical product in the menu section), on containers, packaging, labels, label, in the technical documentation, all the information that was posted on the site.
To deliver the goods to the place specified by you, the seller may use the services of third parties (with the obligatory informing the buyer about this).
In the event that the delivery of the goods was made within the terms established by the contract, but for some reason you could not accept the goods, the subsequent delivery is made within the new terms agreed with the seller, after you re-pay the cost of services for the delivery of the goods.
If for any reason you decide to return a purchase of good quality, the seller will refund you the full amount for the goods, excluding your shipping costs.
If the information about the product posted on the site does not correspond to the delivered products or the terms of delivery of the goods are violated, you have the right to refuse the purchase, while the seller is obliged to return the money to you.
If you have received goods of inadequate quality, you have the right to demand:
- gratuitous elimination of defects in the goods or reimbursement of expenses for their correction by the buyer or a third party;
- proportional reduction of the purchase price;
- replacement for a product of a similar brand (model, article) or for the same product of another brand (model, article) with a corresponding recalculation of the purchase price.
At the same time, in relation to technically complex and expensive goods, these requirements of the buyer are subject to satisfaction in case of detection of significant shortcomings.
When returning goods of inadequate quality, the buyer’s lack of a document confirming the fact and conditions of the purchase of goods does not deprive him of the opportunity to refer to other evidence of the purchase of goods from the seller.
Information on the procedure and terms for the return of goods must contain:
- the address (location) of the seller to which the goods are returned;
- the mode of operation of the seller;
- the maximum period during which the goods can be returned to the seller,
- a warning about the need to preserve the presentation, consumer properties of the goods of good quality until it is returned to the seller, as well as documents confirming the conclusion of the contract;
- the term and procedure for the return of the amount paid by the buyer for the goods.
Even if you paid for the goods by transferring funds to the account of a third party specified by the seller, this still does not relieve the seller from the obligation to return the amount paid by the buyer when returning goods of both proper and inadequate quality.
